Privacy Policy

At Cymax Digital Solution, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the India DPDP Act 2023 and GDPR guidelines.

Information We Collect

Name, contact number, and email address.
Device details for repair, sales, or service requests.
Payment information provided via secure payment channels.
IP address, device type, and browser information for website analytics.

How We Use Your Information

To provide, manage, and improve our repair and sales services.
To communicate regarding your service requests, invoices, and updates.
To prevent fraud, unauthorized access, or misuse of our services.
To comply with legal obligations and regulatory requirements.

Data Sharing & Security

We do not sell or rent your personal information. We may share data with trusted service providers to deliver services on our behalf, always ensuring compliance with privacy regulations. We use industry-standard measures to safeguard your data.

Your Rights

You have the right to:

Request access, correction, or deletion of your personal information.
Withdraw consent for data processing at any time.
Object to or restrict certain types of data processing.

Cookies & Tracking

Our website may use cookies for analytics and functional purposes. You can choose to disable cookies in your browser settings, though some features may be affected.

Contact Us

For privacy-related inquiries, please contact us at:

Cymax Digital Solutions
Coimbatore, Tamil Nadu
Email: serviceatcymax@gmail.com
Phone: +91 95003 88553

Terms & Conditions

1. General

By using our website and services, you agree to these Terms & Conditions. Cymax Digital Solution reserves the right to update these terms at any time without prior notice.

2. Service Scope

We provide professional repair, upgrade, and sales services for laptops, desktops, computer monitors, and LED TVs. All service warranties cover parts and labor provided by Cymax Digital Solutions only. Please back up your data before service.

3. Disclaimers

Cymax Digital Solution is an independent service provider and is not affiliated with any specific brand (e.g., Dell, HP, Apple, Samsung, LG, Sony, Panasonic). All trademarks are the property of their respective owners.

We strive for accuracy but are not responsible for indirect damages arising from device repair. Repairs are carried out using genuine or high-quality replacement parts. LED TV brands serviced include Samsung, LG, Sony, Panasonic, Mi, TCL, and other major brands.

4. Payment & Refunds

Payments are accepted via UPI, Google Pay, PhonePe, or cash. Refunds are processed only if a service is canceled before commencement or as per our service warranty terms.

5. Limitation of Liability

Cymax Digital Solution is not liable for any loss or damage due to data loss, device malfunction, or third-party software conflicts. Customers are advised to back up their data prior to service.

6. Governing Law

These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Coimbatore, Tamil Nadu.

7. Contact

For any questions regarding these terms, please contact us:

Cymax Digital Solutions
Coimbatore, Tamil Nadu
Email: serviceatcymax@gmail.com
Phone: +91 95003 88553